HOW CAN I CONTACT YOU?
For all general enquiries please email email@example.com. Please keep in mind we are located in Sydney, Australia so time differences may apply, but rest assured our support team will be in touch ASAP! We aim to respond within 24 hours. Our operating hours are Monday - Friday, 9am - 6pm (Australian Eastern Standard Time).
WHAT SIZE DOES RENEE WEAR?
Renee wears a size small top, extra small bottom and small one piece. Her measurements are bust: 33”, waist: 23”, high hip: 32”, low hip: 35” and height: 5’10”.
WHAT SIZE SHOULD I ORDER?
We highly suggest checking out our size guide and just answer a few questions to find your best fit instantly here. If you have any specific sizing or style questions, or are after personal and tailored sizing advice, please email firstname.lastname@example.org.
WHAT IF THE ITEM I WANT IS SOLD OUT?
If the item you are interested in is sold out, you can register for email notifications by clicking on ‘email me when available’ and we will be sure to notify you the minute it arrives. Any items in our sale section will not be restocked.
I JUST PLACED MY ORDER. I ORDERED THE WRONG SIZE / CAN I ADD ANOTHER ITEM?
Please contact email@example.com and we will help you anyway we can, as long as you contact us before the item is despatched. Please remember during launch or sale periods we receive high volumes of emails, and can't always make changes to orders in time before they're shipped.
CAN I PURCHASE SOMERFIELD SWIM IN STORE?
Somerfield Swim is based exclusively online only at somerfieldswim.com and somerfieldswim.com.au.
WHERE ARE SOMERFIELD SWIM BIKINI’S DESIGNED AND MANUFACTURED?
Somerfield Swim bikinis are designed in Australia and manufactured internationally. We are unable to name our manufacturing partners for privacy reasons, but we can confirm that our international partners and factories are ethical and fair trade and are inspected on a regular basis.
WHAT IS THE PURCHASE PRICE CURRENCY?
All prices found on somerfieldswim.com.au are listed in Australian dollars (AUD) and are inclusive of tax.
HOW DO I PAY?
Somerfield Swim offers various payment options. We accept all major Credit/Debit cards, Paypal and Afterpay for selected countries. More information can be found on our payments and sales page.
WHAT IS AFTERPAY?
Afterpay is a third party service separate from Somerfield Swim who offer simple instalment plans for online shoppers, allowing a purchase to be paid for in four equal instalments, due every fortnight, interest free.
Simply choose Afterpay as your payment method at checkout. First-time customers provide payment details as usual, returning customers simply log in to make their purchase. After you check out, the goods will be shipped to you by Somerfield Swim. At any time, you can log in to your Afterpay account to see your payment schedule and make a payment before the due date. Otherwise we will automatically deduct the instalments from your debit or credit card every fortnight. Please refer to www.afterpay.com.au for further information.
DO YOU SHIP INTERNATIONALLY?
Yes, please visit somerfieldswim.com to shop on our international store. We ship worldwide except for Nicaragua, Cuba, Iran, North Korea, Syria, Sudan, Algeria, Oman and Tunisia.
WHEN WILL MY ORDER ARRIVE?
All of our orders are processed Monday to Friday and are shipped with 24 hours of purchase. Orders are not processed on weekends (Sat/Sun) or Australian Public Holidays. You can refer to our shipping policy for further details on timeframes depending on your specific location, however most domestic orders are delivered within 1-2 business days.
HOW MUCH DOES DELIVERY COST?
Please see our shipping costs and time frames here.
WHAT IS YOUR RETURNS POLICY?
Please find our full returns policy here.
Please find our size chart here.
For all general enquiries please contact: firstname.lastname@example.org
For any returns related enquiries please contact: email@example.com